FlySafair Reviews

FlySafair has an overall rating of 4.2 based on 29 reviews. Customer feedback on FlySafair is mixed.

4.2/5.0

29 reviews

5 Stars

18

4 Stars

1

3 Stars

8

2 Stars

2

1 Star

0

All FlySafair Reviews (29)
FRED
May 21, 2026
"I was able to find flights…"
I was able to find flights for the dates I needed, so that was a relief. The only thing is, the times were a bit limited, and the prices seemed to change fast. Isn’t it always a little frustrating when you finally find something decent and then the price jumps? Overall, it wasn’t a bad experience at all, but who wouldn’t want a few more options to choose from?
RenaMoore_31
May 21, 2026
"Boarding Was a Bit Slow"
Boarding took longer than I expected, which annoyed me a little because I’m impatient with that kind of thing. The staff were fine though, and they did their best to get everyone seated without making it a bigger hassle
brandonbickmore9065
May 16, 2026
"I had a good feeling about it…"
I had a good feeling about it right away, it turned out just as I hoped. The change was quick, everything went smoothly, and there was no hassle at all.
pamela-Kubis
May 11, 2026
"Delay was frustrating, but the lack of updates made it worse"
My flight ended up being delayed, which I understand happens sometimes, but the communication was really poor. We were mostly piecing things together from what other passengers had heard, and the departure screen kept changing without any clear explanation. The staff didn’t seem totally sure what was going on either. Reading between the lines, it felt like there was more confusion behind the scenes than anyone wanted to admit. i just wish they’d been more upfront. The delay itself was annoying, but not knowing what was happening made the whole wait way more stressful than it needed to be.
SMITH
May 10, 2026
"Refund was surprisingly not a nightmare"
Had to cancel my FlySafair flight and I was fully expecting the refund process to be some annoying circus, because airline admin can be absolute garbage sometimes. But it wasn’t bad. I filled in the form, got a few updates without having to chase them like a desperate idiot, and the money came back quicker than I thought it would. Support was clear enough too. Not flawless or anything, but compared to other airlines I’ve dealt with, this was way less of a pain. Happy with it.
DavidRose_20
May 07, 2026
"Decent flight, but baggage was a headache"
The flight itself was okay and the staff were fine, but the baggage fees really added up fast. I wish they had been more upfront about the costs before booking because it felt like a surprise at the end. Also, my bag looked like it had been handled carelessly when I got it back, which was frustrating. Not the worst experience, but definitely annoying.
Joyce.walker
April 27, 2026
"Quick and Easy Check-In"
They helped me really fast at check-in, which I appreciated. Compared to other places I’ve been where I’ve had to wait around for a while, this was a much smoother experience.
Elvera.eads
April 24, 2026
"I had to change my flight…"
I had to change my flight and expected it to be a hassle, but the lady on the phone was so patient and helpful. She got it sorted quickly and explained the fee in a way that actually made sense. Small win for the day: I didn’t end the call stressed out. Really happy with the help...
MEIER
April 15, 2026
"Almost Too Easy, Honestly"
Booked through the app and everything went smoothly, which kind of made me suspicious because apps usually find some way to mess things up. But nope, no glitches, no weird errors, no mysterious extra steps. Either they’ve actually got their system together or someone behind the scenes is watching the buttons very closely. Either way, it worked fine for me.
WERNER
April 10, 2026
"Easy Online Check-In"
Online check-in worked just fine and made the whole process feel stress-free. it was simple and smooth, which I really appreciated
HENDERSON
April 03, 2026
"I wasn’t sure at first if the seats…"
I wasn’t sure at first if the seats would be comfortable for long, but they actually felt really good. My back didn’t get stiff, which surprised me a bit...
valerie_Berryhill74
March 31, 2026
"Cheap and easy flight"
I just wanted a cheap flight and that’s what I got. Everything went smoothly, no real issues to complain about. These budget flights are usually all the same anyway, but this one did the job fine.
hello_william403
March 18, 2026
"Super quick and actually helpful"
Got a quick, helpful reply, which was a nice surprise. If anything, it just makes me wonder why some other places take forever to answer simple questions.
Amy_baum71
March 13, 2026
"Flew with FlySafair and I was…"
Flew with FlySafair and I was happy with the legroom. I’m not super tall but I really hate feeling cramped and this was totally fine the whole way. I could sit normally without my knees pressing into the seat in front. For a budget airline I can’t really complain. Just a nice simple flight...
lori-Wilson
February 26, 2026
"Pretty disappointing seat situation"
When I got to my seat, there were crumbs all over it, and the tray table felt sticky too. It just didn’t feel clean at all, which was REALLY disappointing...
andres-Richardson
February 20, 2026
"Pretty smooth booking experience"
I’m sure this was one of the easier flight bookings I’ve done. Everything went through without any issues, at least from what I could tell, and the whole process felt simple enough.
hazel1978
February 20, 2026
"Pretty smooth booking experience"
I was just trying to get a flight sorted without turning it into a whole mission, because online bookings can sometimes be a bit annoying. The site itself was straightforward enough to use, and I didn’t have to go hunting around for the basics. After picking the flight and filling everything in, the payment part on flysafair.co.za was the easiest bit. My card went through the first time, and the confirmation email came through almost immediately. No strange errors, no retrying, no unnecessary stress. Overall, I was happy with how it went.
GONZALES
February 20, 2026
"Online Check-In Was Easy"
I checked in online and it was no problem really. It only took a few minutes, maybe less, and my boarding pass came through quick. Everything worked fine, so that was good.
Joseph_colon93
February 12, 2026
"Felt a bit overlooked on my FlySafair flight"
I flew with FlySafair last week, the cabin crew didn’t do anything wrong exactly. They went through the safety instructions clearly and helped people with bags when they had to, so I can’t really complain about that. But I did feel like everyone was being rushed along, and there wasn’t much warmth or friendliness. Maybe I just had bad luck, but it kind of felt like I was just another passenger they wanted to get through the flight. The service was basic and got the job done, but it felt a bit cold to me. Not a terrible experience, just average and a little disappointing
BlancheAlessio
February 08, 2026
"Friendly Crew Made a Big Difference"
I’ve been on plenty of flights where the staff seemed rushed or a bit stressed, so this was a really nice change. The crew were super friendly and helpful, and they made everything feel easy even though it was busy. Lots of genuine smiles, which made the whole flight more pleasant...

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